FAQs

Lifestyle Suites Rome

Information about your stay, services and booking conditions at Lifestyle Suites Rome.

General information
  • What time are check-in and check-out?

    Check-in is from 15:00 to 22:00. Check-out is by 12:00 (noon). If you expect to arrive outside check-in hours, please contact our team in advance so we can coordinate your arrival.

    • What are the front desk and guest assistance hours?

      Guest assistance is available 24 hours a day. The front desk is staffed from 08:00 to 22:00. If you expect to arrive outside these hours, please contact our team in advance so we can arrange your check-in.

      • What languages are spoken at reception?

        Our team can assist you in Italian, English and Spanish.

        • Where is the property and how can I get there?

          Lifestyle Suites Rome is at Piazza Navona 93, in Rome’s historic centre. You can reach us from Fiumicino, Ciampino or Termini station by taxi or a pre-arranged private transfer. Piazza Navona is pedestrianised; contact us to arrange your arrival point.

          • Is parking available at the property?

            We do not have on-site parking. Piazza Navona is pedestrianised. Guests arriving by car can use the public car park at Piazza Cavour. Please contact the team before arrival to plan access and luggage assistance.

            • Does the property have a lift?

              Yes. A lift serves all five floors of the building, providing access to the gym on the third floor and the rooftop and terrace on the fifth floor.

              • Is the property accessible for guests with reduced mobility?

                Lifestyle Suites Rome occupies a historic building with accessibility limitations. A lift is available, but we do not have adapted suites. If you have reduced mobility, please contact us before booking so we can discuss access and the suite layout and assess whether the property meets your needs.

                • Is Wi-Fi available?

                  Yes. Complimentary Wi-Fi is available in all suites and shared areas.

                  • Are pets welcome?

                    Pets are not allowed.

                    • Is luggage storage available?

                      Yes. Luggage storage is available. Please contact our team to arrange luggage drop-off and collection.

                    • Check in and check out
                      • How does check-in work?

                        Our team welcomes you at the front desk for check-in from 15:00 to 22:00. If you need to arrive outside these hours, please contact us in advance to arrange access and receive self check-in instructions.

                        • Is early check-in possible?

                          You can request early check-in. It is subject to availability and confirmation by our team.

                          • Is late check-out possible?

                            You can request late check-out. It is subject to availability and confirmation by our team.

                            • Can I arrive outside front desk hours?

                              Yes. For arrivals outside front desk hours (08:00 to 22:00), please contact our team in advance to arrange access and receive self check-in instructions. Guest assistance is available 24 hours a day.

                            • Property services
                              • Is a transfer service available to or from the property?

                                Yes. We can arrange private transfers to or from the airports and other locations in the city. This is a paid service that must be booked in advance.

                                • Is there an electric vehicle charging point?

                                  We do not have an electric vehicle charging point or on-site parking. The property is located in Piazza Navona, a pedestrian area.

                                  • Can children stay at the property?

                                    Lifestyle Suites Rome welcomes guests aged 16 and over. The same minimum age applies to the rooftop.

                                  • Rooms
                                    • What amenities are included in the rooms?

                                      Suites offer complimentary Wi-Fi, a television, minibar, safe, air conditioning, bathrobes, slippers and bathroom amenities. Each suite has its own layout and design; views, balconies and bathroom features vary by category.

                                      • Are cots or extra beds available?

                                        The property welcomes guests aged 16 and over, so infant cots are not provided. Please contact our team to check extra-bed availability for your chosen suite.

                                        • Are connecting rooms available?

                                          We do not have connecting suites.

                                          • Are accessible rooms available?

                                            We do not have adapted suites. If you have reduced mobility, please contact us before booking so we can assess whether the property meets your needs.

                                          • Breakfast
                                            • Is breakfast included?

                                              Breakfast is not included in the accommodation rate. You can add it for an additional charge when booking or at check-in.

                                              • What time is breakfast served?

                                                Breakfast is served from 08:00 to 10:30.

                                                • Where is breakfast served?

                                                  Breakfast is enjoyed on the rooftop overlooking Piazza Navona. Use of the outdoor terrace depends on weather conditions.

                                                  • What type of breakfast is served?

                                                    We serve an à la carte breakfast.

                                                    • Are gluten-free, vegetarian or vegan breakfast options available?

                                                      Yes. Gluten-free, vegetarian and vegan breakfast options are available. Please let our team know about your dietary preferences and any allergies or intolerances.

                                                    • Restaurant and bar
                                                      • Is there a restaurant at the property?

                                                        Our food and drink offering centres on the Rooftop & Cocktail Bar, with breakfast, cocktails and aperitifs. Contact the team for the options available during your stay.

                                                        • Are gluten-free, vegetarian or vegan dining options available?

                                                          Yes. Gluten-free, vegetarian and vegan options are available on the rooftop menu. Please let our team know about your dietary preferences and any allergies or intolerances.

                                                          • Is there a bar at the property?

                                                            Yes. Our Rooftop & Cocktail Bar overlooks Piazza Navona and is reserved for resident guests aged 16 and over. Access to the outdoor terrace depends on the weather.

                                                          • Gym
                                                            • Is there a gym at the property?

                                                              Yes. Our gym has Technogym equipment and is located on the third floor, with lift access.

                                                              • What are the gym opening hours?

                                                                The gym is open from 08:30 to 21:00.

                                                              • Activities experiences and events
                                                                • Is a concierge service available?

                                                                  Yes. Our team can help arrange transfers, guided visits and other experiences during your stay. Please contact us before arrival so we can prepare your requests.

                                                                  • Can you arrange experiences and excursions?

                                                                    We can help arrange guided visits and experiences in Rome. Share your interests and dates so we can check options and availability.

                                                                    • Is it possible to arrange private events?

                                                                      Yes. Private events can be arranged on the rooftop, subject to weather conditions, the capacity of the space and confirmation by our team. Please contact us to discuss availability and terms.

                                                                    • Meetings and business
                                                                      • Are meeting spaces available?

                                                                        We do not have meeting rooms or dedicated meeting spaces.

                                                                        • What services are available for business guests?

                                                                          Our team can assist with travel arrangements, including private transfers and requests for your stay. Complimentary Wi-Fi is available in the suites and shared areas. Please discuss any specific requirements with us in advance.

                                                                        • Payments and cancellations
                                                                          • Does a tourist tax apply?

                                                                            Yes. The tourist tax is €5 per person per night. It is not included in the room rate and is payable at check-out.

                                                                            • Which payment cards are accepted?

                                                                              We accept all credit and debit cards, including American Express.

                                                                              • What is the cancellation policy?

                                                                                Cancellation terms are those of the rate you book. Review the conditions shown with your reservation and contact us if you need clarification before confirming.

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